Sales & Returns

Sales Policy

Web and store inventory are synced at the end of each business day, therefore there is a slight possibility that the item you purchased on our website is out of stock due to being purchased that same day in our store. If this occurs, we will contact you via email within 24 hours and give you the option of a refund, or provide you with options of other similar items in stock.
 

Return Policy

A return authorization must be obtained for all returns. Please contact us at 850.231.2410 Monday - Friday  10am - 5pm Central Time or email orders@rbtradingcompany.com

We will gladly accept returns of unused, undamaged or defective merchandise purchased online for a refund or exchange within 60 days of the original purchase.  Tags must be on all garments. All sale and personalized items cannot be returned. All items returned that do not meet his criteria will be returned to sender.

Refunds will be credited to the original credit card only. Shipping is not refundable. When contacting us for a RA #, we will ask you to provide us with your credit card number. This number will stay secured until the refund is processed and will be immediately deleted. 

Buyer is responsible for return shipping. Be sure to ship your item along with original receipt by insured, traceable mail (this service is offered by USPS, UPS, FedEx and other carriers) to the following address: 

USPS:
P.O. Box  611146
Rosemary Beach, FL 32461

UPS or FedEx:
Rosemary Beach Trading Co
34 N. Barrett Square 1C
Panama City Beach, Fl 32461

*RETURN GUIDELINES RECAP:

1. Contact us for Return authorization via phone or email

2. Include the order number, purchaser's name, date of purchase, phone number, email address, and reason for return

3. Pack merchandise securely and send via insured, traceable mail to the addresses provided above